CategoryTeam Management

Effecting Change in Your Nonprofit is Like Rebuilding a Highway

Change management is fun, right?

As the leader of a nonprofit organization you’re well aware that failure to modernize is a major risk factor.

Managing change might seem slightly easier in the nonprofit world if you think of it in terms of building a highway. This analogy comes easily to me, as a communications consultant to nonprofits, as well as major highway projects.

Whether it’s a highway or a nonprofit organization, wouldn’t it be much easier to rebuild if you could just  send your calls to voice mail and all the traffic to an alternate route?

But you can’t really do that. It’s essential to keep providing service even as you re-examine and fix everything. Impossible?

Keep the traffic flowing

In the nonprofit environment, organizational change closely resembles a highway reconstruction project. As users of the system, we hate the traffic jams but love the smooth highway that results.

Let’s look at the elements of a huge highway reconstruction project, keeping in mind how these elements are analogous to development and implementation of your new strategic plan.

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‘Live Drafting’ plus Google Docs Creates the Ultimate Team Collaboration Experience

My client was amazed.

“I’ve never seen anything like this,” he exclaimed to me recently, as we were working together to draft his responses to an important questionnaire. (As his consulting wordsmith, my role was not to create the responses, but to help him express his ideas in clear, accessible language.)

Google Docs plus Jonathan Lehrer's "live drafting" technique add up to effective brainstorming.

Google Docs plus Jonathan Lehrer's "live drafting" technique add up to effective brainstorming.

The client was talking about my technique of “live drafting,” which I recently described at Chris Ruys 1 on 1.

Live Drafting is a brainstorming technique that uses a large screen to make  collaboration quicker and more effective for team members. Rather than relying on flipcharts or dry-erase boards, I connect my computer to a projector and write or edit language live on the screen while all the participants watch.

Live drafting with Google Docs

This client, a successful engineer and businessman, surely has been involved in brainstorming, but the revelation was how Google Docs improved the process.

The statement that I had created as a Google Docs document was projected from my PC onto the wall of his office. I showed him how to log into his Gmail account and open the link to the Google Doc I had just sent him.

In a moment, he was able to simultaneously edit what I was writing.

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